URM Convenience & Grocery: 

800.845.9605
509.467.3600
Fax: 509.467.2779
Email: C-StoreSales@urmstores.com
Hours: 7:30am – 4:30pm Monday through Thursday
7:30am-4:00pm Friday

URM Credit / Returns Customer Service:

800.541.0752
509.467.3669
Fax: 509.468.9487
Email: cs@urmstores.com
Hours: 5:30am – 4:30pm Monday through Thursday
              5:30am – 4:00pm Friday

Contact Customer Service for credits or to return merchandise. 

URM CREDIT & RETURN POLICY PDF