CLASS I: A Class I recall involves a health hazard situation in which there is a reasonable probability that eating the food will cause health problems or death.
CLASS II: A Class II recall involves a potential health hazard
situation in which there is a remote probability of adverse health consequences from eating the food.
CLASS III: A Class III recall involves a situation in which eating
the food will not cause adverse health consequences.
CLICK HERE TO VIEW A CURRENT RECALL LIST
HOW DO YOU KNOW FOR SURE: At URM we take recalls very seriously. Our inside sales team will contact you by phone, email, personal letter or your sales representative will contact you as soon as we receive a recall notice. You will always receive a phone call in a Class I recall. If you do not have an email address on file with us and would like to get on our email list, you can sign up here.
WHAT TO DO WITH RECALLED PRODUCT: There are different protocols for every
recall. When you hear from us, we will instruct you on the proper way to handle it. In some cases product may be returned, picked up or can be thrown away. You will receive a credit on your recalled purchase.
HOW TO CONTACT URM ABOUT A RECALL: You may contact us by filling out the
form below. This gives us all the information we need to process your recall even more quickly and you can do this at your convenience: 24/7. Or we can be reached by phone, email or fax.
Phone: (509) 467-3669 Fax: (509) 468-9487 Email: firstname.lastname@example.org